SUPPORT CENTER · 2026

Help when
you need it.

Having an issue with the app? We're real people — not bots. Write to us and we'll fix it fast.

24h
Response time
100%
Issues resolved
🍎
Platform
iOS · App Store
✉️
Contact
Contact Support
How can we help?
// pick your channel
01 —
📬

Email Support

Got a bug, an account issue, or need help? Send us a message and we'll get back to you personally within 24 hours.

Write to us →
02 —
🛡️

Privacy Policy

We only collect what we need. Read exactly how your data is handled — no legal jargon, just plain facts.

03 —
📋

Terms of Use

Fair, simple, and transparent terms designed to protect you. Read them anytime, no fine print.

Why us?
// built with care
Fast Responses
We reply within 24 hours on weekdays — often much faster.
🔒
Privacy First
We collect only what we need. Your data is never sold.
🍎
App Store Trusted
Reviewed and approved by Apple for quality and safety.
🧑‍💻
Human Support
You talk to a real person. Every single time. No bots.
FAQ
// quick answers
How long until I get a reply?
+
We aim to respond within 24 hours on business days. Add "URGENT" to your subject line if it's time-sensitive.
How do I request a refund?
+
App Store purchases are managed by Apple. Visit reportaproblem.apple.com to submit a refund request. You can also email us and we'll guide you through it.
How do I report a bug?
+
Email us your device model, iOS version, and the steps that caused the bug. A screenshot or screen recording helps a lot and speeds up the fix.
How do I cancel my subscription?
+
Go to Settings → Your Name → Subscriptions on your iPhone, find the app, and tap Cancel Subscription. Refunds are handled directly through Apple.
Do you collect personal data?
+
Only the minimum needed to run the app. Read our Privacy Policy for a full breakdown. We never sell data to anyone.
How do I delete my account and data?
+
Email us with the subject "Delete My Account" and we'll permanently remove your account and all associated data within 7 days.
Still need help?
// We read every single message. Write to us.
✉ Send Email →
LEGAL · 2026

Terms &
Privacy.

Plain language policies. We keep it honest and clear — no 50-page documents, no tricks.

📅
Effective
January 1, 2025
✏️
Last Updated
March 2025
Terms of Use
// read carefully
01 — Acceptance of Terms
+
By downloading or using this App, you agree to these Terms. If you don't agree, please don't use it. Continued use after any update means you accept the revised terms.
02 — Use of the App
+
For personal, non-commercial use only. You must not reverse-engineer, copy, resell, or misuse the app in any way that's unlawful or harmful. Violations may result in account termination.
03 — Purchases & Payments
+
In-app purchases and subscriptions are handled securely by Apple. We never store your payment details. Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.
04 — Refund Policy
+
Refunds are governed by Apple's policy. Visit reportaproblem.apple.com to request one. You can also contact us and we'll help guide you.
05 — Limitation of Liability
+
The app is provided "as is." We're not liable for indirect or consequential damages. Our total liability for any claim won't exceed the amount you paid us in the past 12 months.
06 — Changes to Terms
+
We may update these terms at any time. Significant changes will be communicated via an in-app notice. Continued use after the update means you accept the new terms.
Privacy Policy
// your data, our promise
01 — What We Collect
+
We may collect your email (if you contact support), device type and OS version (for technical help), and anonymous crash reports and usage stats to improve the app. Nothing more.
02 — What We Never Collect
+
We never collect your location, contacts, photos, phone number, or any sensitive personal data. We never collect anything for advertising or marketing purposes.
03 — Your Rights
+
You can request access to your data, ask us to correct or delete it, or opt out of any communications at any time. Contact us and we'll respond within 30 days.
04 — No Data Sales. Ever.
+
We do not sell, rent, or trade your personal information to any third party. Full stop. This is a firm commitment with zero exceptions.
05 — Contact for Privacy
+
Any privacy requests or questions — reach out here. We respond within 5 business days.